Overview
Verified- Adelaide, SA 5088
- Member for 3 years 9 months
- ABN:75 617 248 021
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About Us
Reviews
Rated 0.0
1 review
Did an amazing job have hired on a monthly basis they did every time I looked around something else was spotless so very happy with them worth every cent
ANJ Super Cleaning and Maintenance Pty Ltd.'s reply
Thank you so much Nicole..
15 Jan 2024•Verified
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Service Area
Areas Serviced
Marden, Holden hill, Burnside, Marion, Mawson Lakes, Magill, Unley, Campbelltown, Paradise, Henley beach, Glenelg, Kurralta Park and other surrounding suburbs
Service Radius
Within 15 km
FAQs
What information do I need to provide you with for a competitive quote?
Type of Cleaning Service: Let us know what type of cleaning service you need. Whether it's residential cleaning, commercial cleaning, janitorial services, post-construction cleaning, or specialized cleaning (e.g., carpet cleaning, window washing), specifying the type of service helps us understand the scope of the job. Size and Layout of the Space: Provide details about the size and layout of the space that needs cleaning. For residential properties, include the number of bedrooms, bathrooms, living areas, and any additional rooms. For commercial properties, provide information about the total square footage, number of floors, and specific areas that require cleaning. Frequency of Service: Let us know how often you require cleaning services. Whether it's a one-time cleaning, weekly, bi-weekly, or monthly service, specifying the frequency helps us tailor our quote to your needs. Special Requirements or Preferences: If you have any specific requirements, preferences, or instructions for the cleaning service, please communicate them to us. This may include preferences for eco-friendly cleaning products, specific cleaning tasks or areas of focus, or any areas that require extra attention. Additional Services: If you require any additional services beyond standard cleaning, such as carpet cleaning, upholstery cleaning, window washing, or floor polishing, please let us know. We can provide a comprehensive quote that includes all the services you need. Preferred Date and Time: If you have a preferred date and Time for the cleaning service, please specify it. We will do our best to accommodate your schedule and arrange the cleaning service at a convenient time for you. By providing us with this information, we can accurately assess your cleaning needs and provide you with a competitive quote tailored to your requirements. If you have any questions or need further clarification, feel free to reach out to us, and our team will be happy to assist you.
Why should I hire you over another business?
Experienced Team: Our team consists of highly trained professionals with years of experience in the cleaning industry. Customized Cleaning Plans: We understand that every client has unique needs, which is why we offer customized cleaning plans tailored to your specific requirements. Eco-Friendly Practices: We prioritize the use of environmentally friendly cleaning products and techniques to minimize our impact on the environment and promote sustainability. Satisfaction Guaranteed: Your satisfaction is our priority. If you're not happy with our service, we'll do everything we can to make it right.
Do you offer a guarantee on the work that you carry out?
ANJ Cleaning Services is a premier cleaning company dedicated to providing top-quality cleaning solutions to residential and commercial clients. With a focus on professionalism, reliability, and attention to detail, we strive to exceed our clients' expectations with every clean. We offer guaranteed service to creating clean and healthy environments that enhance the well-being of our clients and their spaces.
Do you specialise in any work in particular?
Residential Cleaning: We offer comprehensive residential cleaning services, including regular maintenance cleaning, deep cleaning, and move-in/move-out cleaning. Commercial Cleaning: Our commercial cleaning services cater to businesses of all sizes, including offices, retail spaces, and medical facilities. Janitorial Services: We provide professional janitorial services to ensure your workplace remains clean, sanitary, and welcoming. Specialized Cleaning: From carpet cleaning to window washing, we offer specialized cleaning services to address specific needs and requirements. Post-Construction Cleaning: Our post-construction cleaning services will transform your construction site into a clean and inviting space ready for occupancy.
How long have you been in the business?
Established in 2017, ANJ Cleaning Services has been dedicated to providing top-quality cleaning solutions to residential and commercial clients in the local area. Our journey began with a simple mission: to deliver exceptional cleaning services that exceed our clients' expectations. Founded by a team of passionate individuals with extensive experience in the cleaning industry, ANJ Cleaning Services quickly gained recognition for its professionalism, reliability, and commitment to customer satisfaction.
Is your pricing competitive?
Yes, at ANJ Cleaning Services, we strive to ensure that our pricing is competitive compared to other cleaning companies in the area. We regularly assess market rates and adjust our prices accordingly to provide our clients with excellent value for their money. However, our focus goes beyond just offering competitive pricing. We aim to deliver exceptional quality and service that exceed our clients' expectations, ensuring they receive the best possible value for their investment in our cleaning services.
What are the terms of payment?
At ANJ Cleaning Services, we aim to provide convenient and flexible payment options for our clients. Our terms of payment typically include the following: Invoice Billing: For our regular clients, we offer invoice billing options. After each cleaning service, an invoice detailing the services provided will be sent to the client's email or mailing address. Payment is usually due within a specified period, such as net 30 days, depending on the client's agreement with us. Online Payments: We accept online payments through secure payment gateways, making it easy and convenient for clients to settle their invoices. Clients can pay using major credit cards, debit cards, or electronic fund transfers directly through our website or payment portal. Automatic Payments: For clients who prefer a hassle-free payment experience, we offer automatic payment options. Clients can set up recurring payments, allowing us to automatically charge their preferred payment method for each cleaning service rendered. Cash or Check: We also accept cash or check payments for clients who prefer traditional payment methods. Payment can be made directly to our cleaning crew at the time of service or mailed to our office address. Deposit Requirements: For certain services or larger projects, we may require a deposit upfront to secure the booking. The deposit amount and terms will be communicated to the client at the time of booking. Late Payment Policy: We understand that unforeseen circumstances may arise, causing delays in payment. However, we kindly request that clients adhere to the agreed-upon payment terms. In the event of late payment, we may apply late fees or suspend services until the outstanding balance is settled.
What happens if there is an emergency relating to my job that requires immediate attention?
At ANJ Cleaning Services, we understand that emergencies can arise unexpectedly, and we are committed to providing prompt assistance to address any urgent situations related to your cleaning job. If you encounter an emergency that requires immediate attention, here's what you can expect from us: 24/7 Availability: Our team is available 24 hours a day, 7 days a week to respond to emergencies. Whether it's a sudden spill, a plumbing issue, or any other cleaning-related emergency, you can reach out to us anytime, day or night. Priority Response: Emergency situations are given the highest priority in our workflow. When you contact us about an emergency, our team will mobilize quickly to assess the situation and dispatch the necessary resources to resolve the issue as soon as possible. Direct Communication: We maintain open lines of communication with our clients to ensure that emergency situations are addressed promptly and effectively. You can reach us via phone, email, or other preferred communication channels, and our team will be ready to assist you. Trained Professionals: Our cleaning technicians are trained to handle a wide range of emergency situations safely and efficiently. Whether it's water damage, biohazard cleanup, or other emergencies, you can trust our experienced professionals to respond with expertise and professionalism. Collaborative Problem-Solving: In some cases, emergencies may require coordination with other service providers or stakeholders, such as property managers or maintenance personnel. We will work closely with all parties involved to ensure a coordinated and effective response to the emergency. Follow-Up and Documentation: After the emergency has been addressed, we will follow up with you to ensure that the situation has been resolved to your satisfaction. We will also document the details of the emergency response for our records and to facilitate any insurance claims or follow-up actions that may be necessary. At ANJ Cleaning Services, your safety and satisfaction are our top priorities. You can rely on us to be there for you during emergencies, providing prompt and professional assistance to mitigate any cleaning-related issues that may arise.