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Project Pristine

Exceptional 5.0
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(6)

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Reviews

Exceptional 5.0
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6 reviews

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star_outline Rate & Review
Jodi Baldry
star star star star star
Jun 16, 2023
Verified
Rhonda Maurer
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This company has stepped up in many ways for the work I required and I have now given them more work. They are fantastic
May 19, 2023
Verified
Loryn
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Cindy, David & Co at Project Pristine were absolutely life savers for us. After months of struggling to have our insurer take our mould issue seriously - David & Cindy really advocated for us and our families health/wellbeing and have been probably one of the only reasons any of our house/contents are getting fixed. They are a lovely team to work with, and their communication is above and beyond. We have been so thankful for all their hard work and would recommend them to anyone!
Jan 19, 2023
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Michelle
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Hi David, Just arrived back at the apartment and the carpet looks (and smells) amazing! Thank you so much for squeezing me in - you've saved the day! Many thanks again for the fantastic service! I'll definitely call again!
Nov 5, 2021
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Adrien Bell
star star star star star
I was very happy with work completed by Project Pristine! David showed up at the booked time and completed pest control and carpet protection on our new house, work was completed very professionally. Would highly recommend them to others and will definitely use them in the future. Thanks for your work !!
Jun 25, 2021
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Marea Harley
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I just want to thank you so much for the amazing work that Josh and Liana did at my property this week. They were so professional with everything they did. I have been feeling so overwhelmed with everything since the floods and I honestly didn’t know how I was going to handle sorting and listing and everything else involved with being able to make a claim with my insurance people. Even worrying about how the people that were turning up were going to handle everything, but when these two bright faced young people turned up and told me to leave it all up to them and not to worry about anything I felt so much better. They worked like troupers. The weather wasn’t in their favour a couple of times but they had everything set up so they could just keep going to get the job done. They were polite, respectful and trustworthy. They made me feel very comfortable as strangers handling my personal items. They found a few things that they knew would be sentimental to me and took time out to show me so I could decide if I wanted to keep them or not. (Photos etc) I was actually home from work sick this week and they gave me advice on not touching anything without gloves because of the harm that mould can do and they didn’t want me to end up worse. Your company should be very proud of these two. I would certainly recommend your company to anybody that needed help in this way. I call them my Flood Mud Angels and once again would like to thank you for everything from the first phone call with you to then saying good bye to them as they drove away.
May 31, 2021
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About Us

It has been said that great customer service means - valuing customers' time, having a pleasant attitude and providing knowledge and practical skills, but also taking a step further to exceed – rather than just meet – expectations. This is who we are. We are a family owned and run business. We bring experience and family values to our work with a focus on customer satisfaction.

Our IICRC-certified and industry qualified Technicians take seriously the responsibility of caring for your cleaning and restoration needs and specialise in all aspects of Remediation work including Mould, Water and Fire.

The devastating impact storms and flooding events can have on our home and family can leave you feeling completely overwhelmed. Our aim is to provide a service that brings peace of mind. We provide comprehensive reports for your insurance company. We extract all excess water and carry out drying of surfaces and structures which also removes the environment conducive to bacterial growth.

We also offer a diverse range of cleaning services taking on any cleaning or remediation project resulting in a “Pristine” finish.

Our Core Services include:

  • Emergency water extraction

  • Structural drying

  • Carpet drying

  • Mould remediation

  • Air filtration and environment monitoring

  • Contents – assessment, inventory, and disposal

Additional Services and Expertise:

  • Carpet cleaning

  • Bond Cleaning / End of Lease Cleaning

  • Upholstery cleaning

  • Leather upholstery cleaning

  • Strip and sealing of vinyl flooring

  • Tile and grout cleaning

  • Concrete cleaning and water blasting

  • Window cleaning

  • Initial cleaning ie: Builders Cleaning

Servicing Areas:

  • Brisbane
  • Gold Coast

  • Ipswich

  • Toowoomba

  • Darling Downs

  • Scenic Rim

Featured Media

Opening Hours

Monday 8:00 - 4:00
Tuesday 8:00 - 4:00
Wednesday 8:00 - 4:00
Thursday 8:00 - 4:00
Friday 8:00 - 4:00

Locations

Map

Brisbane and Western Suburbs

FAQs

What information do I need to provide you with for a competitive quote?

Please provide - - Type of work - office cleaning or window cleaning (Preference is to inspect office to quote.) - How many rooms and details of work required - kitchen? toilets? - When you need the work performed - Suburb where work is to be performed

Why should I hire you over another business?

It has been said that great customer service means - valuing customers time, having a pleasant attitude and providing knowledge and practical skills, but also taking a step further to exceed – rather than just meet – expectations. This is who we are. Our IICRC certified and industry qualified Technicians take seriously the responsibility of caring for your cleaning and restoration needs resulting in a "Pristine" finish every time and high customer satisfaction.

Do you offer a guarantee on the work that you carry out?

Yes, we guarantee all of our work. Unfortunately we are unable to guarantee to remove permanent stains or repair physical damage. On our pre-commencement inspection we will address any potential concerns or issues, are happy to discuss your concerns and provide assistance or referrals to specialists as needed. We always provide a service of excellence and don't compromise on quality, which means we will do our best to ensure customer satisfaction.

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