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|Monday||7:00am - 3:00pm|
|Tuesday||7:00am - 3:00pm|
|Wednesday||7:00am - 3:00pm|
|Thursday||7:00am - 3:00pm|
|Friday||7:00am - 3:00pm|
24/7 Admin and Self Serve Client Hub
South-East and Eastern Melbourne
What information do I need to provide you with for a competitive quote?
For an accurate and cost-effective quote, we need to have a clear job scope with as many details as possible relating to the work you would like done. We also need measurements, an address so we can use the measurement tool on google maps, photos and parking details for the property would be beneficial for us as well! If this information is not supplied to us, an inspection is required. This is a fixed price service at $60.00
Why should I hire you over another business?
HMR Melbourne has an administrative team who have developed an automated W.O system, meaning our technicians are much more organized than your average tradie! We also have a custom client hub available to our customers where you can request further work, look at all the quotes you have received, all job details, invoice details and even has the option to schedule yourself into our calendar! 24/7 Administrative Control over your properties maintenance and repairs without needing to call! We have simplified everything for a seamless work order management customer experience. We also take a lot of pride in the quality and craftsmanship of all of our work, with technicians who are primarily focused on the attention the detail within their work, ensuring our customers get the best quality finished-product every time.
Do you offer a guarantee on the work that you carry out?
Yes, absolutely! We offer a 100% quality assurance guarantee on all completed works and will re-attend the property to do any repairs on the condition that damage/alterations are not done by a third party.
Do you specialise in any work in particular?
We have many skilled technicians that specialize in a multitude of areas within building and construction. Although, our main specialty areas are: Spray Painting Services, Flat Pack Furniture Assembly, Interior Painting and Decorating as well as Plastering and Plasterboard Repairs. Our most popular service however, is rubbish removal and hard rubbish (furniture) collection and disposal.
How long have you been in the business?
We have re-branded and re-established ourselves in May of 2022 but have been working within the industry for a combined total of 15+ years.
Is your pricing competitive?
What are the terms of payment?
Upon completion. Account customers can apply for different terms.
What happens if there is an emergency relating to my job that requires
We have emergency call out bookings available. The customer support line 0403 687 745 is open 24/7 - If no answer, our staff are handling other calls, please follow the voicemail prompt for quick response times.