Overview
Recommended- Forest Hill, VIC 3131
- Member for 1 year 2 months
- ABN:31 622 076 233
Contact
www.masterpacks.com.auAbout Us
Reviews
Exceptional 5.0
5 reviews
Very professional lot guys finished on time would recommend them didn’t have to look for plumbers or electricians very thing just came together
16 May 2025•
After facing significant issues with our previous builder, working with Naveed and Nass was a breath of fresh air from the very beginning. They managed a full fit-off of our home and delivered everything with immaculate attention to detail. We were provided with a comprehensive defect report, and th...
18 Apr 2025•
Naveed, Nass and the team were excellent to work with. They were courteous and professional and put a lot of emphasis on customer satisfaction. They also completed the project in very good time. I would use their services again.
11 Apr 2025•
Thank you for doing such an excellent job and for taking our requests on board. In just nine and a half working days, you and your team transformed our bathroom into a beautiful, elegant, and safer space. We also appreciate receiving the plumber’s certificate, confirming everything complies with...
26 Mar 2025•
The team was fantastic to work with—quick to assess the job, provided a prompt quote, and maintained a high level of professionalism from start to finish. I highly recommend them for anyone in need of bathroom renovations or other building services.
15 Mar 2025•
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Service Area
Areas Serviced
Inner Suburbs: Melbourne CBD Southbank Carlton Fitzroy Collingwood Richmond South Yarra Prahran St Kilda Eastern Suburbs: Hawthorn Camberwell Balwyn Kew Box Hill Surrey Hills Glen Iris Burwood Doncaster Blackburn Mitcham Vermont South Eastern Suburbs: Caulfield Bentleigh Brighton Moorabbin Oakleigh Clayton Chadstone Dandenong Berwick Narre Warren Noble Park Springvale
Service Radius
Within 40 km
FAQs
What information do I need to provide you with for a competitive quote?
To provide a competitive quote, we need your project scope, address, plans or drawings, preferred materials and finishes, timeline, budget range, and any access or compliance requirements. This ensures an accurate estimate tailored to your needs, whether it’s for a renovation, new build, or product supply.
Why should I hire you over another business?
At Vanguard Group (VIC), we combine expert craftsmanship with a personalised, client-first approach. Our team delivers high-quality renovations and builds with transparency, attention to detail, and reliable timelines. We offer end-to-end service and exceptional value, ensuring results that consistently exceed expectations.
Do you offer a guarantee on the work that you carry out?
Yes, at Vanguard Group (VIC), we stand by the quality of our work and offer a comprehensive guarantee on all workmanship in line with Australian industry standards. Our guarantee provides peace of mind, ensuring that any defects or issues within the covered period are promptly addressed and resolved.
Do you specialise in any work in particular?
Yes, Vanguard Group (VIC) specialises in high-quality residential renovations, including bathrooms, kitchens, and full home transformations. We also excel in structural extensions and detailed interior upgrades. Our focus is on delivering tailored, functional, and visually striking spaces with a commitment to precision, craftsmanship, and client satisfaction.
How long have you been in the business?
We have been in the renovation and remodeling industry for over 11 years, delivering high-quality projects across Auckland, New Zealand, and have been expanding into Melbourne Australia since 2017.
Is your pricing competitive?
Yes, our pricing at Vanguard Group (VIC) is highly competitive. We provide transparent, detailed quotes that reflect the quality of our workmanship and the efficiency of our project delivery. By tailoring each quote to your specific needs and budget, we ensure excellent value without compromising on standards or service.
What are the terms of payment?
we require a $1,000 deposit to secure your booking. From there, payments are made progressively based on project milestones. This structured approach ensures clarity, maintains project momentum, and aligns with the work completed at each stage. Full terms are outlined in your contract before commencement.
What happens if there is an emergency relating to my job that requires immediate attention?
You can contact us directly, and we’ll arrange immediate on-site assessment and action where required. Your peace of mind and protection are our top priority.