Overview
Recommended- Frankston, VIC 3199
- Member for 2 years 4 months
- ABN:39 663 095 565
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Reviews
Exceptional 5.0
5 reviews
Charlie came to my rescue after I discovered a burst pipe in my attic. He was able to manage the leak within 1.5 hours of my call. Absolutely professional and respectful and would definitely recommend HPG in the future! Charlie is now in my trusted “tradie” list!
16 Nov 2024•
Charlie is very professional arrived on time explained what work was required & the cost of the repair to my toilet. Charlie also cleaned up after the repair & left my bathroom spotless. ❤️ I highly recommend Charlie for all your plumbing needs. Thank you Charlie
7 Oct 2024•
When your in urgent need of reliable, cheap & no B/S Plumber. Charlie came & Fixed plumbing issues promptly. Plus cleaned afterwards
16 Oct 2024•
charlie is very professional and great to deal with, have used him for varies jobs, and refered him to many he is my go to plumber on the peninsula
7 Feb 2024•
Highly recommend Charlie very professional. Even when the air-con broke down (no fault of his), he came back to rectify the problem. Satisfied customer.
9 Jun 2024•
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Service Area
Areas Serviced
Frankston, Mornington, Mount Martha, Hastings, Tyabb, Somerville, Crib Point, Bittern, Rye, Rosebud, Capel Sound, Frankston South, Baxter, Pearcedale, Langwarrin, Skye, Carrum Downs, Frankston North, Seaford, Carrum, Edithvale, Chelsea, Aspendale, Chelsea Heights, Dandenong, Cranbourne, Berwick, Hallam, Dingley, Oakleigh, Cheltenham, Mentone, Brighton, Sandringham, South Yarra, St Kilda, Lyndhurst, Lynbrook, Cranbourne South, Dromana, Safety Beach, McCrae, Merricks, Balnarring
Service Radius
Within 20 km
FAQs
What information do I need to provide you with for a competitive quote?
To provide you with an accurate and competitive quote, we'll need a few key details about your plumbing issue. This includes: - A description of the problem (e.g., blocked drain, leaking pipe, etc.) - The location of the job - Any relevant measurements (e.g., the size of the area, the number of fixtures, etc.) - If applicable, the type or brand of system involved - The more information you can provide upfront, the better we can tailor our quote to meet your needs.
Why should I hire you over another business?
Hughes Plumbing Group stands out because we offer a combination of professionalism, experience, and personalised service. As a family-owned business, we treat every job with the same care as if it were our own home. We're fully licensed, reliable, and committed to delivering high-quality plumbing solutions. Charlie, the owner, is directly involved in every job, ensuring a high standard of service. We also offer transparent pricing with no hidden costs, and we are always available when you need us most.
Do you offer a guarantee on the work that you carry out?
Yes, we offer a satisfaction guarantee on all of our work. We stand behind the quality of our plumbing services and ensure that every job is completed to the highest standards. If you're not happy with the work we've done, we will make it right.
Do you specialise in any work in particular?
While we provide a wide range of plumbing services, we have particular expertise in: - Blocked drains - Hot water system installations, repairs, and maintenance - Leak detection and repairs - General plumbing maintenance and repairs (e.g., taps, toilets, pipes) - Emergency plumbing services We pride ourselves on being able to handle both small residential jobs and larger commercial or industrial projects with equal care and skill.
How long have you been in the business?
Hughes Plumbing Group has been proudly serving the community for over 10 years. As a fully licensed plumbing business, we bring years of experience and a wealth of knowledge to every job. We’re proud to be a family-run business that’s earned the trust of our local customers over time, providing reliable, professional service with a personal touch.
Is your pricing competitive?
While we aim to offer great value, we always prioritise high-quality work and exceptional customer service. Our prices reflect the quality of materials, the expertise of our team, and our commitment to getting the job done right the first time.
What are the terms of payment?
We offer flexible payment terms for your convenience. Payment is typically due upon completion of the work, and we accept a variety of payment methods, including cash, credit/debit cards, and bank transfers. If you’re dealing with a larger or more complex job, we can arrange for staged payments based on the progress of the work. We’re happy to discuss payment options with you before work begins so that everything is clear and straightforward.
What happens if there is an emergency relating to my job that requires immediate attention?
If you have an urgent plumbing issue that requires immediate attention, please contact us as soon as possible. While we are not available 24/7, we understand the importance of addressing plumbing emergencies quickly, and we make it a priority to attend to urgent jobs as soon as we can. Whether it’s a burst pipe, gas leak, or major blockage, we’re here to help and will respond promptly to minimise any damage or inconvenience to your property. You can count on us to provide a fast and professional solution.